For customer support issues:

Refund Policy

Wizard Trees Genetics does not offer any returns for any reason at all, you may cancel your order for a full refund at any time before shipping.

A photo is taken of every order before shipment, if you receive a shipment and the wrong product is sent to you, please send us an email with a photo of the items in your shipment. Upon confirmation of the pre-shipping photo shows you were sent the wrong product, we will send you the correct product free of charge.

Please do not send any products back to us as the package will be refused and returned to sender.